Delete your FinalMind account

FinalMind is a code-breaking puzzle game published by Hewoch. This page explains how to permanently delete your account and what happens to your data.

Delete from inside the app (recommended)

  1. Open FinalMind on your Android device.
  2. Tap the Settings icon (top-right of the home screen).
  3. Scroll to the bottom and tap Delete account.
  4. Confirm when prompted. Your account and all linked data are removed immediately.

Delete by email (if you've uninstalled the app)

If you no longer have FinalMind installed or can't sign in, email finalmind@hewoch.com from the address linked to your Play Games account with the subject line "Delete my FinalMind account". We'll process the deletion within 7 business days and reply once it's complete.

What data is deleted

Deleting your account permanently removes the following, with no recovery option:

DataWhat happens
Profile (name, avatar, badges, equipped cosmetics)Deleted immediately
Play Games linkageDeleted immediately
Star balance, VIP status, owned cosmeticsDeleted immediately (purchases are not refundable)
Game progress (stages cleared, custom challenges, daily streaks)Deleted immediately
Follower / following relationshipsDeleted immediately
Authentication tokens / sessionsRevoked immediately
In-app purchase recordsDeleted immediately from our servers (Google Play retains its own transaction record for tax / refund handling — contact Google Play support to remove those)

What data is kept (anonymised)

Puzzles you shared with the community are kept so other players can continue solving them, but every link back to you is removed:

Retention period

None. Personal data is deleted from our active database at the moment you confirm the deletion. Encrypted database backups, which roll on a 30-day cycle, may contain residual personal data; those backups are never accessed except for disaster recovery and are overwritten within 30 days of the deletion.

Refunds. Star packs and VIP purchases are processed by Google Play. Account deletion alone does not refund prior purchases — request refunds directly through Google Play before deleting if you need them.